Telecoms Fraud & Cyber Crime
5 Day Certification Event

Keep up with the rapid rate at which fraudsters are learning how to hack, phreak and tweek their way into your telecoms profits.  The threat of cyber crime has never been greater, and most telecoms teams are not prepared for the many avenues of attack being opened up by the new generation of technologies.


GRAPA's Telco Fraud Specialist Training is a 5-day intensive certification and workshop event. This event is designed to provide attendees with a new, innovative, and comprehensive approach to the professional practice of fraud management.

Learn how to combat the many kinds of fraud in telecoms organizations as defined by the proposed GRAPA fraud standards, as well as how other telecoms are able to defend themselves against the many different avenues of attack. See how you can improve, organize and professionalize your practice.

  • Gain an exhaustive overview of all of the different areas within the telecom where Fraud Management teams are typically involved
  • A comprehensive introduction to the full range of fraud vulnerabilities in network, I/T, sales, operations, accounting, channels and the customer domains.
  • An introduction to the Scientific, Systematic and Proven approach to the organization and addressing of fraud risks as defined by the GRAPA standards and Fraud Experts from around the world
  • Learn how frauds are organized and carried out , and the proper methods for detection and deterrence of the frauds.
  • How to build and deploy an effective and efficient fraud management team.
  • Optimize your use of the FMS and add new categories of alarms for more comprehensive fraud protection
  • Make the fraud protection and detection job more manageable
  • Have more confidence that I am using the right techniques to defend my telco from major frauds
  • Understand the biggest telecoms fraud risks, and build a strategy for end-to-end detection and deterrence

This course is especially prepared for:

  • New Hires - New members of the telecoms fraud management, audit or security team.
  • Experienced Fraud, Audit or Security professionals interested in getting a more well rounded and comprehensive perspective on the many fraud risks their organization faces, and doing something about it.